For: Front desk

Book or move an appointment

1. In “Schedules”, pick the week and the caregiver, then a free slot.
2. Fill in the patient, appointment type, room and how the request came in (at the desk or by phone), then “Book”.
3. On an existing appointment: “Confirm”, “Reschedule”, “Transfer”, “No-show” or “Cancel appointment” with the reason.
4. The “Waiting list” tab keeps patients to call back as soon as a slot opens.