Frequently asked questions
Answers to the questions clinics ask before they start.
What happens when the Internet goes down?
Front desk, queue, consultation drafts and cash payments keep working on the workstation. Everything is encrypted on the device and sent to the server when the network returns, without typing anything again.
Do we need to buy equipment?
No. KlicSante runs in the browser of a computer, tablet or recent phone. A printer is enough for receipts and cards.
Who owns the data?
The clinic. It is hosted in Canada, encrypted, and you can export it. No patient data is sold or shared.
How is the subscription paid?
By card, in US dollars, monthly or yearly (two months free). Your patients’ payments stay outside the subscription.
Which languages?
French, Haitian Creole and English. Each team member and each patient chooses their own.
How do we start?
Write to us: we open your 30-day trial, set up your clinic and train the team. No payment card is required.
Let’s talk about your clinic
An answer in French, Creole or English, usually within one business day.
Already a customer? Patient portal, Clinical workspace, Administration